Lens Due Support

Last updated: 12 September 2026

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Thank you for using Lens Due. We are here to help.

Frequently Asked Questions

Does Lens Due upload my lens schedules?

No. Per-eye schedules, optional stock, replacement history, and reminder settings stay on your phone. We do not operate a cloud backend for this App, and we cannot read that data.

Do I need to create an account?

No. Lens Due does not require login or registration.

Will I lose my data if I uninstall the App?

Yes, locally stored schedules will be deleted with the App, unless they were included in a system backup you already made. Please keep anything important backed up.

Reminders are not showing

Please allow notifications when prompted. The App also uses boot-completed and exact-alarm permissions so due reminders can be rescheduled after restart and fire at the time you chose. On some devices you may also need to allow the App to run in the background.

Is this a medical device?

No. This app is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Follow the eye-care professional and lens manufacturer.

Does Lens Due have ads or in-app purchases?

No. Version 0.2.0 is ad-free, has no in-app purchases, and does not include Firebase or analytics SDKs.

Contact Us

If you have questions, feedback, or run into any issues, please email:

Email: channle5181@gmail.com

We typically respond within 24 hours on business days.

Related: Privacy Policy · Terms of Service